Terms of Service

Last updated: July 16, 2026

Overview

This website is operated by MiniCool Co. Throughout the website, the terms “we,” “us,” and “our” refer to MiniCool Co.

MiniCool Co offers this website, including all information, products, services, and tools available through the website, subject to your acceptance of these Terms of Service.

By visiting our website, placing an order, or purchasing a product from us, you agree to be bound by these Terms of Service and all policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use the website or place an order.

1. Store Information

Store name: MiniCool Co
Owner and operator: Mazid Rahman
Business location: New York, United States
Email: shop.minicoolco@gmail.com
Website: https://minicoolco.com

The business location listed above is not a return address. Do not send returns to this location or to the address shown on the original package. Approved returns will receive the correct return address and instructions by email.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your state, province, or country, or that you have permission from a parent or legal guardian to use the website.

You may not use our website or products for any unlawful or unauthorized purpose.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, measurements, specifications, and other information as accurately as possible.

However, colors and appearance may vary depending on your screen, lighting, device, or product production batch.

Minor differences in color, packaging, labeling, measurements, or appearance that do not materially affect the product’s function may occur.

We do not guarantee that all product descriptions, images, prices, or other content will always be complete, current, or free from errors. We reserve the right to correct errors and update information where permitted by law.

Nothing in this section limits your rights when a product is materially different from its description or does not meet mandatory consumer guarantees.

4. Prices and Payments

Prices are displayed in the currency shown on the website or at checkout.

Prices, discounts, promotions, and product availability may change without notice. Changes will not affect orders that have already been accepted, except where an obvious pricing or technical error has occurred and applicable law permits correction or cancellation.

You agree to provide current, complete, and accurate billing, payment, and contact information.

Orders must be paid using one of the payment methods available at checkout.

Your bank or payment provider may charge currency conversion fees, international transaction fees, or other charges. MiniCool Co does not control these charges.

5. Taxes, Customs, and Import Charges

Applicable sales tax may be calculated and collected at checkout.

International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

Unless expressly stated at checkout, these additional charges are not included in the product price or shipping charge and are the customer’s responsibility.

Customers are responsible for checking any import restrictions or requirements that apply in their country.

Nothing in this section transfers responsibility to the customer where applicable law requires us to collect, disclose, or pay a tax or charge.

6. Orders

Placing an order does not guarantee that the order has been accepted.

After you place an order, you may receive an order confirmation email. This email confirms that we received your order but does not necessarily mean that the order has been accepted or shipped.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including when:

• A product is unavailable
• Payment cannot be verified or authorized
• The shipping address is incomplete or invalid
• Fraud or unauthorized activity is suspected
• An obvious pricing, inventory, or technical error has occurred
• The order violates these Terms or applicable law

If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled item or order.

7. Order Cancellations

You may request cancellation within 24 hours after placing your order by contacting shop.minicoolco@gmail.com.

Cancellation cannot be guaranteed because orders may enter processing shortly after being placed.

If the order has already been processed or shipped, it must follow our Return & Refund Policy.

This cancellation rule does not limit any mandatory cancellation or withdrawal rights available under applicable consumer law.

8. Shipping and Delivery

We ship to the destinations shown as available at checkout.

Processing and delivery estimates are provided for guidance and are not guaranteed unless we expressly agree to a specific delivery date.

Delivery times may be affected by customs processing, carrier delays, weather, holidays, product availability, incorrect addresses, or other circumstances outside our reasonable control.

Customers must provide a complete and accurate delivery address. MiniCool Co is not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer, except where responsibility cannot legally be excluded.

Our full shipping terms are explained in our Shipping Policy.

9. Delayed, Lost, or Undelivered Orders

Contact us if an order has not arrived within the estimated delivery period.

We will investigate the shipment with the carrier, supplier, or fulfillment partner.

If an order is confirmed lost or cannot be delivered, we will provide an appropriate replacement or refund in accordance with our policies and applicable law.

We are not responsible for delays caused solely by customs, unpaid import charges, incorrect delivery information, or unsuccessful delivery attempts, except where applicable law provides otherwise.

10. Returns and Refunds

Returns, refunds, damaged products, defective products, incorrect items, and cancellations are governed by our Return & Refund Policy.

Our policies do not exclude or restrict any mandatory rights or remedies that cannot legally be excluded.

11. Product Use and Safety

You are responsible for reading and following all instructions, warnings, charging information, and safety guidance provided with a product.

Products must be used only for their intended purpose.

Do not use a product if it appears damaged, overheats, produces an unusual smell, has exposed electrical components, or otherwise appears unsafe.

Stop using the product and contact us if you believe it may be damaged, defective, or unsafe.

Children should use electrical or rechargeable products only with appropriate adult supervision.

12. Third-Party Suppliers and Fulfillment Partners

Some products may be stored, processed, packaged, or shipped by third-party suppliers or fulfillment partners.

As a result, products in the same order may arrive separately and packaging may display information belonging to a carrier, supplier, warehouse, or fulfillment partner.

The use of third-party fulfillment partners does not remove any responsibility that MiniCool Co has under applicable consumer law.

13. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment providers, social media platforms, or other services that we do not own or control.

We are not responsible for third-party websites, their availability, content, security, or privacy practices.

Your use of a third-party service may be governed by that provider’s own terms and policies.

14. Intellectual Property

All website content belonging to MiniCool Co, including our business name, logos, branding, graphics, text, designs, and original marketing materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, sell, modify, or commercially exploit our content without prior written permission.

Third-party product images, trademarks, or content remain the property of their respective owners.

15. Reviews and User Content

When you submit a review, comment, photo, video, suggestion, or other content, you confirm that:

• You have the right to submit the content
• The content is honest and based on your genuine experience
• The content does not violate another person’s rights
• The content is not unlawful, abusive, misleading, or harmful

You grant MiniCool Co a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share the submitted content for operating and promoting our business, subject to applicable law.

We may remove content that is unlawful, misleading, offensive, fraudulent, or unrelated to the product or service.

We do not knowingly create or present fake customer reviews. Advertising and product claims must not be deceptive and should be supportable.

16. Prohibited Uses

You may not use the website:

• For unlawful, fraudulent, or deceptive activity
• To violate applicable laws or another person’s rights
• To transmit malicious software or harmful code
• To interfere with the website’s security or operation
• To collect information about other users without permission
• To impersonate another person
• To submit false payment, delivery, or account information
• To reproduce or exploit the website without authorization

We may suspend or restrict access where we reasonably believe these Terms have been violated.

17. Accuracy and Availability of the Website

We may update, suspend, modify, or discontinue parts of the website where reasonably necessary.

We do not guarantee that the website will always be uninterrupted, secure, or free from technical errors.

We may correct pricing, inventory, description, or other errors at any time, subject to applicable law and the rights of customers whose orders have already been accepted.

18. Disclaimer of Warranties

To the fullest extent permitted by law, the website is provided on an “as available” basis.

We do not provide warranties beyond those expressly stated in our policies or required by law.

Nothing in these Terms excludes any warranty, consumer guarantee, condition, right, or remedy that cannot legally be excluded.

19. Limitation of Liability

To the fullest extent permitted by law, MiniCool Co will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

This limitation does not apply to liability that cannot legally be excluded or limited, including mandatory consumer rights, fraud, intentional misconduct, or liability for personal injury where exclusion is prohibited by law.

Where liability may lawfully be limited, our total liability relating to an order will not exceed the amount paid for the product giving rise to the claim.

20. Indemnification

To the extent permitted by law, you agree to compensate MiniCool Co for reasonable losses, claims, or expenses resulting directly from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.

This section does not apply where prohibited by consumer law.

21. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By using our website, you acknowledge that your information may be processed by Shopify, payment providers, shipping companies, fulfillment partners, and other service providers needed to process your order.

22. Errors and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We may correct such information and cancel an affected order where permitted by law.

If we cancel an order after receiving payment, we will issue an appropriate refund.

23. Changes to These Terms

We may update these Terms of Service from time to time.

The version displayed on this website at the time an order is placed will generally apply to that order.

Material changes will not be applied retroactively where doing so would unlawfully reduce an existing customer’s rights.

24. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply.

25. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we have waived the right to enforce it later.

26. Governing Law and Mandatory Consumer Rights

These Terms are governed by the laws applicable to the business operating MiniCool Co, without excluding any mandatory rights available to customers under the laws of their country or region.

Nothing in these Terms removes, restricts, or replaces any mandatory consumer rights or remedies that cannot legally be excluded.

Where mandatory local consumer law gives a customer greater protection than these Terms, that law will apply.

EU sellers may need to provide customers with their identity, physical address, email address, delivery arrangements, and return information before completing the sale. UK distance-selling guidance similarly requires business and contact information, pricing, delivery, and cancellation information.

Australian consumer guarantees also continue to apply where relevant and cannot simply be replaced by a store’s voluntary policy.

27. Contact Information

Questions about these Terms of Service may be sent to:

MiniCool Co
Email: shop.minicoolco@gmail.com
Business location: New York, United States
Website: https://minicoolco.com